Frequently asked questions
What are the main features of this app?
BP Calm is a health tool for blood pressure management. It supports automatic BP monitor reading via camera, records blood pressure and lifestyle data, analyzes BP trends and lifestyle impacts with AI, and generates regular health reports to help you build healthier habits.
What features are available in the free version?
The free version includes all basic recording and analysis features: up to 2 automatic BP monitor scans per day, view 7-day blood pressure and lifestyle records, AI analysis of recent BP trends, insights into lifestyle-blood pressure links, weekly AI health reports every Monday, and 7-day PDF report export.
How do I use the BP monitor digit recognition? Is there a limit?
Tap "Scan" on the recording page, align your BP monitor screen with the viewfinder, keep it clear and glare-free for automatic reading. Free users get 2 scans per day; Premium users enjoy unlimited scans.
How often are health reports generated?
Weekly AI health reports are generated every Monday and available for all users for free. Monthly AI health reports are generated on the 1st of each month, exclusively for Premium subscribers.
What exclusive benefits do Premium members have?
Premium unlocks full health management features: unlimited BP monitor scans, view long-term blood pressure & lifestyle trends across any period, personalized AI health insights, analysis of how habits (sleep/exercise/alcohol etc.) affect blood pressure, monthly AI health reports, and custom-date PDF report export.
How much does the subscription cost?
Premium offers two plans: Monthly subscription at 280 JPY per month, Annual subscription at 2980 JPY per year. Final prices are subject to the App Store display.
Does the subscription auto-renew? How do I cancel it?
Subscriptions renew automatically. To cancel, please go to iPhone Settings → tap your Apple ID at the top → Subscriptions, find this app and cancel at least 24 hours before the current billing period ends. Your access remains valid until the period expires.
I got a new phone. How do I restore my purchased membership?
Please log in to the App Store with the same Apple ID used for purchase, open the app and tap "Restore Purchase" on the subscription page to sync your Premium benefits.
Can I request a refund after subscribing?
Refunds for subscriptions are handled through the official App Store channel. Developers cannot process refunds directly. You can submit a refund request in your Apple ID subscription history.
Will upgrading to Premium remove ads?
Yes. Upgrading to Premium will automatically remove all banner ads for a clean, uninterrupted experience.
Is there a free trial?
There is currently no free trial period. You can experience all core features of the free version first, and upgrade to Premium when you are ready.
Will my blood pressure and health data be uploaded or shared with third parties?
Your health data is stored locally on your device by default and will not be uploaded without permission. We strictly comply with personal information protection regulations and will never sell or share your health data with third parties for commercial purposes.
Will I lose my recorded data if I uninstall the app?
Data is stored locally on your phone by default. Uninstalling the app will delete local data. We recommend backing up your records via PDF export before uninstalling.
Can I export my blood pressure record data?
You can export health reports in PDF format. Free users can export 7-day reports, while Premium members can export full blood pressure and lifestyle reports for any custom time period.
Can this app replace a doctor's diagnosis and treatment advice?
No. This app is only a reference tool for blood pressure recording and healthy lifestyle guidance. It does not provide medical diagnosis, treatment, or medication advice, and cannot replace consultation with a professional doctor. Please seek medical attention promptly if you feel unwell or have abnormal blood pressure.
Can I use the AI health advice to adjust my antihypertensive medication dosage?
Absolutely not. AI analysis only provides lifestyle references based on your recorded data. Please do not increase, decrease or stop taking antihypertensive drugs on your own. All medication adjustments must follow your doctor's instructions strictly.
What is the normal blood pressure range?
Generally, the reference range for normal blood pressure in adults at rest is: systolic 90-139 mmHg, diastolic 60-89 mmHg. This is a general reference only. Please consult your doctor for your personal ideal blood pressure.
What should I do if the BP monitor digit recognition is inaccurate?
Please try the following tips: 1. Ensure sufficient ambient light and avoid screen glare; 2. Keep the BP monitor screen parallel to the viewfinder and in sharp focus; 3. Make sure all digits are fully within the viewfinder. You can also enter values manually if needed.
What should I do if the app crashes or lags?
Please try updating the app to the latest version or restarting your phone first. If the problem persists, you can contact us via the feedback channel in the app, and we will troubleshoot as soon as possible.